Returns & Exchanges

At Pacsafe, we stand behind the quality of our anti-theft gear and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include a copy of your packing slip inside the box.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return package.

• 4.
  Drop Off and Refund

  Hand over the package to the designated carrier; once we receive and inspect the gear, your refund will be processed within 7-10 business days.